ThermalTrace can reach you on email, chat apps, SMS, browser push, and webhooks. The right mix depends on how loud a freeze needs to be at 2 a.m., not on enabling every checkbox.
Free vs Pro channels
- Free: email, Discord, Telegram, Slack, Teams, ntfy, Pushover.
- Pro: SMS, WhatsApp, browser push, outbound webhooks, timed playbooks.
Setup pattern
- Start with Alerts → Essentials: freeze °F + email, then open advanced channels if you need chat apps.
- Fill each destination (email, phone, webhook URL, chat id).
- Save alert settings.
- Click Send test now and confirm delivery.
- Add a second channel for escalation if the first is ignored.
Skipped channels
A checked channel with an empty destination is skipped when alerts fire. The save flow warns when destinations are incomplete: fix them before trusting overnight coverage. For automation into Zapier or Make, see Zapier and Make recipes.
Suggested starter stack
- Email for an audit trail.
- Discord or Slack for household visibility.
- SMS (Pro) for wake-up urgency.
- Push (Pro) after installing the PWA.
FAQ
Which channels work on the free plan?
Email plus chat-style destinations (Discord, Telegram, Slack, Teams, ntfy, Pushover). SMS, WhatsApp, browser push, and outbound webhooks need Pro.
Why did a channel get skipped?
A checked channel without a destination (phone, webhook URL, chat id) is skipped at send time. Fill destinations, save, then send a test alert.